Skip to content
Convia ProDocs

For the complete documentation index, see llms.txt. This page is also available as markdown.

Mentions & tagging

Tag accounts with @ in your posts, keep track of teammates who mention you, and organize content with shared tags, tag groups and hashtags.

Last updated
On this page

Convia Pro has two kinds of mentions and two kinds of tags, and they do different jobs. @ mentions tag accounts in a published post. Your Mentions inbox collects comments where a teammate mentioned you. Content tags label your library so you can find and reuse things, and hashtags are published in the post itself.

Tag accounts in a post with @

  1. In the post editor, type @ followed by a name.
  2. Pick the account or organization from the list that appears.
  3. A chip for the tag appears under the editor. When the post publishes, the mention becomes a real, tappable link.

What you can tag depends on the platform:

Platform Picker How mentions work
LinkedIn and LinkedIn Company Pages Organizations Pick the organization from the list. Plain text alone won't link. People can't be tagged
X (Twitter) Accounts Pick the account, or type the handle; it links either way
Bluesky Accounts Pick the account, or type the handle; it links either way
Instagram, Threads and TikTok None Type the exact @handle and it links when published. Convia can't check that the handle exists, and on TikTok the account may not be notified
Facebook and YouTube None An @ in a post or description doesn't link
  • A chip turns amber if you edit the @Name text so it no longer matches. The tag won't link until you fix the text or remove the chip.
  • LinkedIn allows up to 25 mentions in a post.
  • On LinkedIn Company Pages you can also tag organizations inside the automatic first comment.
  • Whether the @ picker is available depends on your plan; see Plans, trials & billing. Without it, typing a plain @handle still works on platforms that link it on their own.

For an at-a-glance view of what each platform supports, open Social Channels and expand Supported Account Types & Features.

Your Mentions inbox

When a teammate @-mentions you in a comment on a post, article, episode or script, Convia sends you a notification. Open it from the bell menu to reach My Mentions, which lists every comment that mentions you.

  • Filter to unresolved mentions to see what still needs you.
  • Click Mark as resolved when you've handled one, or Mark as unresolved to bring it back.

This is separate from tagging accounts in a published post.

Content tags

Tags are labels on episodes, clips, posts, articles, ideas and scripts. They power search, help campaign planning find the right content, and keep your library organized as it grows.

Tags are not private. They can reach your published YouTube videos, your client and guest portals, and AI assistants connected through MCP. Treat a tag as something your audience or clients may read.

One shared vocabulary

Each workspace has one tag vocabulary. "AI", "ai" and "A.I." are one tag, and the casing you chose first is kept. Junk such as month names, quarters and dates is never added automatically.

To see the vocabulary, open Brand Brain → Tags & Hashtags and choose the Vocabulary tab. It lists every tag with how often it is used, and you can filter by kind: tags, hashtags or content tags. Select several tags and choose Create group to turn them into a reusable group.

Tags Convia adds for you

Most tagging happens without you asking, and none of these paths costs credits:

Content When it is tagged
Clips When they are transcribed
New posts and articles Shortly after you save them, if you left the tags empty
Posts made from a clip They inherit the clip's tags
Scripts written from an idea They inherit the idea's tags
AI-written articles As part of writing them
Episodes When you generate insights, including industry, content type and audience tags

Anything you set yourself is left alone, and tags you remove stay removed.

Suggest tags

Suggest tags sits in the post editor, on a clip's detail page, in the article editor and in the idea dialog. It reads what you wrote and proposes tags from your existing vocabulary, for 3 credits.

  • It adds to the tags you already have and never replaces them.
  • Nothing is saved until you save, so you can edit or remove suggestions first.
  • If there is too little text to tag well, it says so instead of charging you.

Tags on YouTube

A YouTube post's tags go to YouTube with the upload. If you add or change tags in YouTube Studio, the post shows them under your own tags with Use YouTube's tags; nothing is copied across until you click it. A post whose tags you cleared publishes with none. YouTube limits a video's tags to 500 characters in total, so Convia drops tags from the end of the list if needed.

Tag groups and hashtags

A tag group is a reusable bundle of tags you build once and apply anywhere. Manage groups in Brand Brain → Tags & Hashtags. Groups and text snippets (Brand Brain → Text Snippets) are shared with your whole workspace, so the team uses the same sets.

Apply a group with Apply group, and Convia renders it for where you put it:

Where you apply it How it appears
Post body copy Hashtags, joined with spaces. "AI strategy" becomes #AIStrategy
A hashtag list Flat hashtags without the #
Tags on an episode, clip, post or YouTube video The tag labels as written

In the editor, the Hashtags insert button drops a group into your text exactly where your cursor is. Hashtags that contain a space or hyphen are published as one word with your casing kept, so "for you" goes out as #ForYou.

When Convia writes posts for you, it uses hashtags as terms someone would actually search, not your show name or branding. How many hashtags each platform gets is set per platform in Brand Brain → Social Platform Prompts, and anything you customized there is kept.